Training Opportunities, Tailored to You

Beyond the Jargon: Translating Legalese for Everyday Use

Part of the Communication Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Communication Customer Service Leadership

Communicating with Clarity: How to Foster Effective Interactions

Part of the Communication Series & Supervisory Skills 101 Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Leadership Supervision Communication Customer Service Team Building

Communication Series

Six Session Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person (each session)

Topic(s): Communication Customer Service Leadership Supervision Team Building

Custom Content for Your Organization

Topic(s): Leadership Supervision Human Resources Health & Safety DEI HR Compliance FMLA Harrassment Recruiting Workplace Investigations Communication Customer Service Team Building

De-escalation Dynamics: Transforming Tension into Teamwork

Part of the Communication Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Communication Customer Service Harrassment Health & Safety Human Resources Leadership Supervision Team Building Workplace Investigations

Defusing Escalated Situations, Environments and Behaviors

Duration: Varies on customer needs

Topic(s): Leadership Supervision Human Resources Health & Safety Communication Customer Service

Difficult Dialogue: Handling Conflicts and Conversations with Confidence

Part of the Communication Series & Supervisory Skills 201 Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Communication Customer Service Health & Safety Human Resources Leadership Supervision Team Building

Disability Download

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Leadership Supervision Communication Customer Service Team Building DEI

Extraordinary Customer Experience

Duration: 2 Hours

Topic(s): Leadership Supervision Communication Customer Service Team Building

Leading Beyond Knowledge: Fostering Your Emotional Intelligence

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Leadership Supervision Communication Customer Service Team Building Health & Safety

Leading Through Languages: ESL and ASL in the Workplace

Part of the Communication Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Communication Customer Service Leadership Supervision Team Building

Mastering Management: Optimizing Your Time

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Communication Customer Service Leadership Team Building

Proactive Solutions: Mastering Problem-Solving in the Workplace

Part of the Supervisory Skills 101 Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Communication Customer Service Leadership Supervision Team Building

Supervisory Skills 101 Series

Six Session Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person (each session)

Topic(s): Communication Customer Service HR Compliance Leadership Supervision Team Building

Your Written Words at Work: The Power of the Pen

Part of the Supervisory Skills 201 Series

Duration: 1.5 Hours Virtual & 2 Hours In-Person

Topic(s): Communication Customer Service Leadership Team Building