Your Written Words at Work: The Power of the Pen

Effective written communication is essential for collaboration, clarity and professionalism. This training is designed to teach participants the skills needed to communicate clearly, effectively, and appropriately through various written mediums.
 
At the end of this session, participants will:

• Learn best practices for professional email communication, including how to convey proper tone, structure and response timing
• Discern when to use written communication versus verbal, and how to follow-up in writing after a verbal conversation
• Create clear, concise and objective documentation that accurately captures key information
• Craft informative and well-structured memos that effectively communicate key points
• Explore the principles of professional social media engagement, learning how to post effectively and responsibly, representing yourself and their organizations