Client Overview

This 100% employee-owned holding company, headquartered in Cincinnati, Ohio, operates in the Management and IT Consulting space. With a focus on "doing business for good," they partner with businesses that align with its values. The collective includes:

• Technology and business consulting (Cincinnati, OH)
• Custom software design and development (Pittsburgh, PA)
• CRM business consulting and software development (Springboro, OH)

The organization employs 76 people, working in a hybrid environment with many Pittsburgh-based employees working fully remote. We partnered closely with their People Operations Manager and their CEO and Co-Founder.

The Challenge

Following previous success with the Humana Go365 program, they needed a smooth transition to a new wellness platform. They were particularly motivated by:

• Rising insurance claims
• Low preventive care engagement, with fewer than 50% of employees completing annual checkups

The leadership team sought a wellness solution that would continue momentum, address rising healthcare costs, and drive greater preventive care participation across the company.

Our Solution

WorkSpring designed and implemented a wellness strategy that prioritized continuity, clarity, and leadership alignment. Our approach included:

• A robust implementation framework, with annual in-person and virtual planning meetings, and quarterly check-ins to stay on track
• A multi-channel communication strategy using Slack and The Pulse newsletter to inform and engage employees consistently
• Behavior-based incentives, including a $300 surcharge for employees who did not complete required wellness actions by the program deadline
• Ongoing consultant support to keep participation high and ensure seamless coordination across office locations and remote teams

Highlights

Their success was largely fueled by a strong culture of leadership buy-in and transparency. Notable examples include:

• Active executive participation – The CEO completes a biometric screening each year and attends annual wellness meetings to personally reinforce the importance of the program
• Wellness embedded in culture – A dedicated monthly wellness committee helps sustain engagement through internal challenges and campaigns
• Creative incentives – Raffles and gift card giveaways were used to spark excitement and reward participation
• Holistic wellness messaging – They launched their “Total Wellbeing Wellness Wheel” to reinforce that wellness is a core part of who they are—not just a program

The Results

Within the first year, the outcomes spoke volumes:

• 87.4% of employees completed the Health Assessment
• 81% completed a Biometric Screening
• 20% completed a Microlearning Course via the wellness portal
• 15% used a wearable device or tracked activity manually
• 42% self-reported they were ready to make changes to improve their weight—one of the organization’s highest risk factors

The strong participation and engagement have created a foundation for long-term employee well-being and healthcare cost reduction.

Why It Matters

When wellness is championed at the top, it becomes part of the company’s DNA. This member’s experience shows that strong leadership support, clear communication, and consistent engagement can transform a wellness program into a strategic asset.

WorkSpring helps organizations like this integrate wellness into their culture—improving employee health, reducing costs, and creating a workplace where people truly thrive.

What Our Member Had To Say

“Working with WorkSpring has been a great experience. Our wellness consultant, Mandy, has been incredibly helpful. She’s responsive, organized, and makes everything easy to understand. Since partnering with WorkSpring, we’ve seen even more engagement from our employees in wellness challenges and screenings. It’s been a really positive addition to our overall well-being efforts.”
-People Operations Manager

Interested in Creating a Wellness Strategy for Your Organization?

Let’s design a program that empowers your employees and strengthens your organization.

Contact us at: workspring.org/wellness/contact-us.