Verbal De-Escalation

Part of the Supervisory Skills 201 Series

Duration: 2 Hours

Best Suited For: All Levels

Starting Price: $170.00 per person, varies based on number of attendees and location

This course will equip you with the essential skills to defuse tense situations and promote positive outcomes through effective communication. Gain insights, build rapport, and develop practical strategies for navigating challenging situations with confidence. 

In this class, participants will learn: 

  • De-escalating yourself first
  • Gaining perspective
  • Increase observational skills
  • Building rapport
  • Develop strategies

View Upcoming Courses

Interested in having this topic for a large group in your organization?

We can bring this topic to you! Fill out the form below and a member of our training team will be in touch.

Join WorkSpring Today

As a WorkSpring member, you’ll gain exclusive access to invaluable resources, on-demand support, discounted training, events, and HR solutions, plus so much more.