Performance Management

Part of the Supervisory Skills 101 Series

Duration: 2 Hours

Best Suited For: All Levels

Starting Price: $170.00 per person, varies based on number of attendees and location

In this course, you’ll learn how to proactively drive your teams to continuous improvement.

Join us as we discuss the following topics:

Setting expectations
Establishing goals
Monitoring performance
Effective coaching
Evaluating performance
Resilience
Compassion fatigue
Amygdala response
Emotional reaction vs. Intentional response
Characteristics of difficult conversations
Tools for effectively engaging in a difficult conversation
Focus on the value of conflict when done correctly
Understand and implement proven conflict resolution skills
Work toward positive outcomes in conflict situations

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