Constructive Feedback and Difficult Conversations

Many times, we’ve not been given the tools and confidence to have the conversations that need to happen at the workplace. This session will do just that: equip participants with the specific steps they need to have successful conversations with direct reports and even peers. 

In this class, participants will learn:

• What constructive feedback looks and sounds like
• Best practices for both feedback and difficult conversations 
• How to focus the conversation
• Characteristics of difficult conversations
• Tools for effectively engaging in a difficult conversation
• Work toward positive outcomes in difficult situations